Grand Hyatt Jakarta | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jalan M H Thamrin Kav. 28-30, Jakarta, Indonesia, 10230

“The location is perfect, right above vibrant shopping centers!”view full review

Grand Hyatt Jakarta, a 5-star de luxe hotel, offers modern facilities and is situated adjacent to Plaza Indonesia, a sophisticated shopping mall. The hotel features an outdoor swimming pool, 24-hour room service, and a fitness center.

Rooms & Amenities

Each of the 424 elegantly decorated rooms is fitted with a flat-screen satellite TV, minibar, tea/coffee making facilities, and ironing facilities. Guests enjoy 24-hour room service, and access to the Grand Club Lounge is available, serving continental breakfast and evening cocktails.

Dining Options

Dining options include four onsite restaurants, such as the Grand Cafe and Burgundy Bar, which serve coffee, refreshing beverages, and light snacks. Guests can enjoy meals poolside.

Business & Leisure

The hotel provides superior business and recreational facilities, including a business center and meeting/banquet facilities. Leisure amenities feature a sauna and hot tub, along with the fitness center and outdoor pool.

Location & Transportation

Grand Hyatt Jakarta is conveniently located 35 minutes northwest of Soekarno-Hatta International Airport and 2 km from key landmarks such as Merdeka Square and Grand Indonesia Mall. Nearby transport options include the Bundaran HI Bank DKI subway, a 5-minute walk away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room Bundaran View Club Access

2 persons

50 m²

2 Single beds

Fireplace

Air conditioning

room details

Family King Room City View

2 persons

50 m²

1 King-size bed and 1 Sofa bed

Fireplace

Air conditioning

room details

King Room City View

2 persons

50 m²

1 King-size bed

Fireplace

Air conditioning

room details

Twin Room City View

2 persons

50 m²

2 Single beds

Fireplace

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 3.0 km

Airports

Halim Perdanakusuma (HLP) 14.7 km

Soekarno Hatta (CGK) 30.1 km

Underground

Dukuh Atas BNI800 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Gym Facilities

“I was truly impressed by the gym at Grand Hyatt Jakarta. It was packed with equipment that catered to all my fitness needs, including free weights up to 50 kg. I felt like I could spend all day there and still find new ways to challenge myself!” view full review

Delicious Breakfast Options

“The breakfast offered at the Grand Hyatt was particularly good. I appreciated the variety, though it could use a bit more expansion. Still, the quality of food was excellent and definitely added to my overall dining experience at the hotel.” view full review

Relaxing Spa Experience

“I had an amazing time at the spa where the therapists were well trained and provided excellent techniques that made my experience nice. The spa rooms themselves were also beautifully designed, creating a peaceful atmosphere for relaxation.” view full review

Spacious and Comfortable Rooms

“The rooms at Grand Hyatt Jakarta were spacious with a warm and intimate feel. I was especially pleased with the strong shower pressure and the cleanliness of the space, making it a perfect home away from home during my stay.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre
Tennis court
Table tennis
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's pool

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Direct dial telephone
CD player
AM/FM alarm clock

Location

Jalan M H Thamrin Kav. 28-30, Jakarta, Indonesia, 10230

Map view

Jalan M H Thamrin Kav. 28-30, Jakarta, Indonesia, 10230

City landmarks

Landmark

National Monument

2.1 km

Landmark

Merdeka Square

2.1 km

Museum

National Museum

1.8 km

Mall

Plaza Indonesia

860 m

Monument

Welcome Monument

860 m

Mall

Grand Indonesia Mall

1.1 km

Park

Taman Suropati

1.3 km

Mosque

Sunda Kelapa Grand Mosque

1.3 km

Landmark

Sarinah Thamrin Plaza

860 m

Shopping Area

Thamrin City Trade Mall

860 m

Gallery

National Gallery of Indonesia

2.0 km

Museum

Taman Prasasti Museum

2.4 km

Landmark

Sasmita Loka Ahmad Yani Museum

1.2 km

Museum

Textile Museum

2.1 km

Museum

Museum of the Declaration of Independence

1.2 km

Landmark

Taman Menteng

1.3 km

Park

Situ Lembang Park

1.3 km

Gallery

Galeri Indonesia Kaya

860 m

Landmark

Jalan Medan Merdeka Selatan

2.3 km

Museum

Jakarta Cathedral

3.0 km

Public Building

Jakarta City Hall

1.5 km

Store

Hypermart Thamrin City

630 m

Landmark

Miniapolis Plaza Indonesia

860 m

Landmark

Haluu

860 m

Event hall

Institut Francais d'Indonesie

860 m

Church

Saint Theresia Catholic Church

1.3 km

Museum

Gedung Joang 45

2.7 km

Nearby

Fountain

Dancing Fountain

460 m

Shopping Area

Alun Alun Indonesia

460 m

Gallery

Bartele Gallery

450 m

Restaurants

SKYE Bar & Restaurant

460 m

Jl. M.H. Thamrin no. 1 56th Floor

Altitude Grill

90 m

Jl. MH. Thamrin Kav. 28 - 30 The Plaza 46th Floor

Paulaner Brauhaus

550 m

Jl. M.H. Thamrin no. 1 Grand Indonesia

OKU

260 m

Jln. M.H. Thamrin no. 1 Hotel Indonesia Kempinski

C's Steak and Seafood Restaurant

150 m

Jl. MH Thamrin Kav 28-30 Grand Hyatt Jakarta 4th Floor

OSO Ristorante

180 m

Jl. MH. Thamrin Kav. 28 - 30 Altitude

Pizza e Birra Sports Bar Plaza Indonesia

40 m

Jl. M.H. Thamrin no. 28-30 Plaza Indonesia Lantai 5 / A22

Grand Cafe Grand Hyatt Jakarta

150 m

Jl MH Thamrin Kav 28-30 Grand Hyatt Jakarta Lobby Floor

Shabu Shabu House

150 m

Kav 28-30 Jl. MH Thamrin Plaza Indonesia Level 1 #99

Reviews and Ratings

Reviews from guests about their experience.

Rodney

United States, March 2025

6.8/10

My stay at Grand Hyatt Jakarta was a mix of highs and lows. The breakfast was a standout, offering a good range of options, while the hotel's really good location allowed easy access to nearby malls. However, I felt that the staff could improve their customer service, as I encountered a lack of warmth during interactions. Overall, it was an enjoyable visit, but the service experience left room for improvement. 🌟

Rooms

8.0

The rooms were spacious and comfortable, but starting to look a bit dated compared to other hotels in the area.

Service

6.0

I found the staff to be professional and courteous, but there were several moments where a friendlier approach would have enhanced the experience.

Location

10.0

The hotel's location is perfect, with direct access to Plaza Indonesia and close to Grand Indonesia, making it easy to explore the city.

Dining

8.0

The breakfast was really good with a wide range of choices. However, dining at some of the restaurants was on the pricier side.

Facilities

9.0

The gym and pool facilities were excellent, and the overall ambiance was inviting, adding to the leisure experience.

John

United States, February 2025

7.4/10

I had high expectations for my stay at Grand Hyatt Jakarta, especially since I've heard great things about it from previous events my company has organized there. While I appreciated the nice room and location, the overall service was lacking. I encountered several issues upon check-in and during my stay that detracted from the experience, leading to some disappointment.

Rooms

7.0

The room I stayed in was spacious and offered a great view of the fountain. However, the decor felt a bit outdated, with peeling paint and a dirty carpet that took away from the luxurious vibe I expected.

Service

6.0

The service was generally friendly, but there were moments that felt impersonal. I wasn't greeted upon arrival and my special requests, like a baby crib, were delayed. The club lounge staff also lacked warmth, which made the experience feel less special.

Location

9.0

The hotel's location is fantastic, centrally located and easily accessible to major shopping malls like Plaza Indonesia. This made it convenient for both business and leisure activities. Being connected to such vibrant areas is definitely a plus.

Dining

8.0

I enjoyed the breakfast buffet, particularly the herbal drinks, but I found the local dish selection to be somewhat limited. While the food quality was good, the dining atmosphere didn't match the five-star standard I anticipated.

Facilities

7.0

The hotel offered standard facilities such as room service and dry cleaning. However, I felt that some aspects, like the executive lounge, had great service but could benefit from improvement in variety and creativity.

Norman

United States, January 2025

5.2/10

My stay at Grand Hyatt Jakarta was a mixed experience. While the location was excellent and the staff friendly, I faced several issues during my stay that impacted my overall enjoyment. The rooms were spacious but showed signs of age, and I encountered problems with cleanliness that were disappointing. However, the breakfast buffet was a highlight with a good spread of options. Overall, I would say it's a solid choice but with room for improvement.

Rooms

6.0

The Deluxe King Room with View was spacious and included a desk area and comfortable mattress. However, the cleanliness could have been better, as I noticed issues like dirty windows and some bed bugs.

Service

6.0

The staff were courteous and attentive, but I did experience some inconsistencies, like missing items in my room such as towels and toiletries even after notifying the staff.

Location

10.0

The hotel is perfectly located near Plaza Indonesia and Grand Indonesia, making access to shopping and attractions very easy, which I appreciated during my stay.

Dining

8.0

Breakfast was a great highlight with a diverse selection, but I felt the quality could be improved further to match the pricing.

Facilities

8.0

The facilities, including the large pool and well-equipped gym, were enjoyable, though I noticed some aspects, like old towels, could use an upgrade.

Peter

United States, December 2024

6.6/10

I had a fantastic stay at the Grand Hyatt Jakarta with its superb location near shopping malls and excellent facilities. The room was clean and spacious, though my view was disappointing. The attentive staff made my experience nice, but there were minor hiccups with room amenities and cleanliness that could use improvement. Overall, a great choice for both business and leisure! 😊

Rooms

9.0

The room was spacious, comfortable, and clean, though I wished for a better view as my room faced a less appealing side.

Service

10.0

The staff was professional, warm, and extremely helpful, enhancing my overall experience at the hotel.

Location

10.0

The location is perfect, with easy access to Plaza Indonesia Mall and Grand Indonesia, making it great for shopping.

Dining

8.0

Breakfast was good, although I encountered delays in getting my hot beverages, which detracted from the dining experience.

Facilities

John

United States, November 2024

6.6/10

During my stay at Grand Hyatt Jakarta, I appreciated the really good breakfast and the hotel's prime location, which made it easy to explore the city. However, several service issues, particularly with check-in and response times, left a bit to be desired, impacting my overall experience.

Rooms

6.0

The room was of a decent size, but it felt a bit dated compared to similar hotels in the area. I had a nice view, but overall, I expected more from a five-star stay.

Service

5.0

Service was inconsistent. I encountered multiple issues during check-in, and it took quite a while for requests, such as extra bedding, to be fulfilled. The staff was polite, but efficiency could definitely be improved.

Location

9.0

The hotel's location is fantastic, right next to Plaza Indonesia and Grand Indonesia, which is perfect for shopping and dining. I found it super convenient for both leisure and business.

Dining

9.0

Breakfast was a highlight with a wide variety of delicious options. The dining atmosphere was pleasant, enhancing my meal experience significantly.

Facilities

6.0

Facilities are generally good, though some advertised items like loaned chargers weren't available. The hotel has a range of services, but the execution needs a bit more polish.